Privacy Policy
Introduction
Boer Brothers Heating and Cooling LLC values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and communication platforms.
What Information We Collect
Personal Information
We may collect personal details that you provide, including:
Name
Phone number
Email address
Mailing or service address
Any additional information submitted via our website forms or during service interactions
Usage & Technical Data
We also collect non-personal data such as:
Website traffic and page usage
Device type and browser information
IP address
Time and date of visits
Cookies & Tracking
We use cookies and similar tracking technologies to improve functionality, analyze performance, and offer a better user experience. You can manage cookie preferences in your browser settings.
We use Microsoft Clarity to understand how visitors use this website, through heatmaps and session recordings that show clicks, scrolling, and mouse movement. Microsoft collects this data through cookies and similar technologies and may use it for its own purposes, including advertising, as described in the Microsoft Privacy Statement.
How We Use Your Information
We use the information we collect to:
Provide and manage HVAC services
Respond to service requests or inquiries
Schedule appointments and send service reminders
Improve website functionality and customer experience
Comply with legal obligations
Send promotional messages (only with your consent)
Mobile & Messaging Privacy Assurance
We do not share your mobile number, messaging opt-in data, or consent with any third parties, for any purpose, under any circumstances.
This assurance applies to any information you provide through SMS, online forms, or service-related communication. Your privacy is a top priority, and this data is used solely to communicate directly with you.
How to Opt-Out
You may opt out of communications from Boer Brothers Heating and Cooling LLC at any time:
Reply STOP to any SMS message you receive from us
Or contact us at info@boerbrothershvac.com or call 919.813.2556
Data Security
We take appropriate administrative, technical, and physical measures to safeguard your personal data from unauthorized access, use, or disclosure. While no online platform can guarantee absolute security, we continuously work to protect your information.
Data Sharing
We do not sell, rent, or trade your personal data.
To review or correct your personal data, please contact us directly using the information below.
Contact Us
For questions about this Privacy Policy, your data, or opting out of communications, please contact:
Boer Brothers Heating and Cooling LLC
Chapel Hill Office: 630 N Carolina Hwy 54 W, Chapel Hill, NC 27516
Phone: 919.813.2556
Email: info@boerbrothershvac.com
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date. Please check back periodically for updates.
